Orders are subject to product availability. Ifan item becomes unavailable we will contact you to provide a suitablealternative OR refund your entire purchase in the original form of payment.

We do have some geographical restrictions withrates of shipping and delivery. If your item is outside our standard shippingor delivery area we may have to cancel or modify your order. We will contactyou to review, should this be necessary.

Delivery times: Unless exceptional circumstances– every effort is made for within 1 business day of the order. Unless you havespecified a later date.


Business Day refers to Monday – Friday (exceptholidays) generally we do not ship on Sundays unless prior arrangements havebeen made. The date of delivery may vary according to location and method ofdelivery.

Damaged Items: please contact us immediatelyshould any item arrived damaged.

For any further questions relating to shippingor delivery please contact
info@frantasticevents.ca